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Terms and Conditions:

The Mass VetsAdvisor website provides information about benefits, services and other programs available to Veterans and their Family members. Although the MBI and its partners tries to keep this site up-to-date, the MBI does not guarantee the accuracy or completeness of any information on these pages.

The MBI makes no warranty of the information available from this website and assumes no legal liability for the accuracy or completeness of the contents of this website.

The MBI is not responsible for any errors, omissions, or other discrepancies between the electronic and printed official versions of the documents available through this website. Whenever a discrepancy occurs, the printed official version of the information prevails.

All content on this website, including links to other websites, is provided for informational purposes only and should not be construed as binding legal authority or legal advice or an advisory ruling under M.G.L. c. 30A, § 8, and should not be relied upon by the user as binding legal authority or legal advice or an advisory ruling under M.G.L. c. 30A, § 8.

Use of this website, including use of links to other websites, is the user's acknowledgment that the content on this website, including links to other websites, is for informational purposes only and should not be construed as binding legal authority or legal advice or an advisory ruling under M.G.L. c. 30A, § 8, and should not be relied upon by the user as binding legal authority or legal advice or an advisory ruling under M.G.L. c. 30A, § 8.

The MBI maintains the Mass VetsAdvisor website to improve access to benefits and services to Veterans and their Family members. This website continually is being updated. While the MBI tries to keep the information current and accurate, the MBI makes no guarantees. However, the MBI does make every effort to correct errors brought to the attention of MBI personnel. Users of this website are invited to contact us if any errors are observed.

Please email comments to mvacm@masstech.org or click here.

Service Provider Validation Policy

MassVetsAdvisor.org encourages the inclusion of a large number and a wide range of non-government sponsored benefits, programs, and services to be listed on the website. Service providers have the ability to self-register and self-maintain their programs. While this will result in a larger number of listed programs for Veterans and their families, MassVetsAdvisor.org, in partnership with representatives from the Massachusetts Department of Veterans Services, the Massachusetts Veterans Services Officers Association, and the U.S. Veterans Affairs, will make every effort to ensure the validity and quality of programs listed on the website. (See MassVetsAdvisor.org “Terms and Conditions” for complete information and disclosure.)

When a service provider registers their program, the program does not automatically appear on the website. Instead, MassVetsAdvisor.org staff is notified of the new entry, and will begin a formal process to validate the provider and their program or service. Once the provider has been validated as a legitimate entity, the provider will then be permitted to fully describe their program and associate it with the search categories that will make it easy to find. When they have completed the description, MassVetsAdvisor.org staff is again notified. MassVetsAdvisor.org staff will review the program description, make sure the search categories are set correctly, and work with the service provider to make sure the information is clear, understandable and accurate. Only after that final review has been completed and approved, will the program appear in the MassVetsAdvisor.org.

Service programs created by federal or state legislation will be automatically approved to be on the website. In addition, service programs that are officially partnered with the United States Department of Veterans Affairs or the Massachusetts Department of Veterans Services will be approved immediately to be posted on MassVetsAdvisor.org. Services providers that are non-profits and for profit businesses must prove that they offer a specific service or benefit to Veterans on a yearly basis. These services and benefits would also require the approval of a super majority (2/3) of the Advisory Board present. Should a service be added that more than half of the Advisory Board finds unacceptable, the Community Manager shall eliminate the service from the website.

Once a program is listed in MassVetsAdvisor.org, the service provider will be able make updates to their program. Any time the program is edited or updated, MassVetsAdvisor.org staff will again be notified to review the changes. Only after the review is completed and approved, will the changes be made on the website.

MassVetsAdvisor.org users are encouraged to contact the MassVetsAdvisor.org Community Manager to report any inaccuracies, problems or concerns they have with any programs that are listed on the website. The Community Manager may be contacted at mvacm@masstech.org and toto@masstech.org.